Returns Process

Return Instructions

Please follow the instructions below when packing and sending your item(s) for return. The instructions below must be followed in order to process your return:

  1. Send the item(s) in its original packaging.
  2. Pack the item(s) carefully so that it will not be damaged during the shipping process.
  3. Include a copy of the packing slip. We cannot process returns for shipments without a packing slip.
  4. Use a secure shipping method to send the item(s) so that it can be tracked. For example, if you are sending it through the U.S. Postal Service, please send it via Certified Mail. We are not responsible for an item(s) lost during shipping, and we cannot process your return until we receive your item(s).
  5. Unless a different return address is specified on your packing slip, all returns should be sent to the following address:

The Return Center
31 E. Main St.
Tipp City, OH 45371